Your teacher is assigned by us after you tell us what you need. You send a WhatsApp enquiry, an experienced teacher is assigned for your subject, the rate is confirmed, and you take a paid one-hour trial. After that, lessons continue at the same rate and the schedule is arranged with the teacher.
This page walks through each step, so you know what to prepare.
What are the steps from enquiry to trial?
- You enquire on WhatsApp. This is our only enquiry route.
- We ask a few questions. Subject and code, exam year, current level, sticking points, and when you can study.
- An experienced teacher is assigned for your subject and situation.
- The rate is confirmed before the lesson. Trials start from RM80, and the actual rate is the assigned teacher’s.
- You take the paid one-hour trial. It is a taught class, paid at the confirmed rate.
- You decide what happens next. Ongoing lessons stay at the trial rate, and the schedule is arranged with the teacher.
What do we ask, and why does each question matter?
| We ask | Why it matters |
|---|---|
| Subject and four-digit code | Different codes have different syllabuses |
| Exam year or series | It decides which version of the syllabus applies |
| Current level and recent results | It sets the starting point for the trial |
| Two sticking points | The first hour can be spent on real problems |
| Days and times you can study | The teacher needs to fit your week |
| Anything you want to avoid or prefer | Teaching style can matter as much as content |
You do not need all of it. Send what you have and mark unknowns as unknown. The trial agenda builder helps you organise it.
Worked example: a brief that works
Hui Ying writes: “Chemistry 0620, exam in the May/June series next year. I’m comfortable with atoms and bonding, but I lose marks on mole calculations and the six-mark explanation questions. I can study Tuesday and Thursday evenings.”
That is enough to assign an experienced Chemistry teacher and plan the hour: one mole question, one explanation question, and time to talk about how she approaches them.
A vaguer message, such as “I need Chemistry help”, is still fine. We will ask follow-up questions, and the trial will take longer to get started.
What does “experienced” mean here?
Our service is a team of experienced teachers, and we assign one to your child. We are independent of Cambridge.
The lesson itself is the real test. Notice whether the teacher asks about your code, looks at your actual errors, explains in a way you can follow, and is clear about what the next step would be.
What do you confirm before the lesson?
- The subject and code the teacher has noted.
- The date and time of the trial.
- The rate for the trial, which is the assigned teacher’s confirmed rate.
- What you will bring: past questions, notes and your two sticking points.
If any of these are unclear, ask before the lesson. The one-hour trial agenda builder includes a reminder to check the rate.
What are the limits?
The trial is one hour and cannot cover a whole syllabus. It shows you how the teacher works and what the next steps might look like.
Each teacher sets their own rate. It is confirmed before the trial and kept for ongoing lessons. Exam entry, registration and results are handled by your school or exam centre, not by us.
How does this fit into your decision?
If you are still choosing between options, one-to-one versus group tuition and what “from RM80” means may help. To compare tuition offers fairly, see comparing scope before price.
9,000+ students have been helped through our service. For the full trial details see the trial page, and for every step see how it works.
Next steps
- Write the subject, code and exam year.
- Pick two sticking points, with a past question each if you can.
- Note the days and times you can study.
- Send it on WhatsApp.
More in our decisions section.